HyperTexas. If it jumps, we've got it!
Since 1993, the first website devoted to online help and hypertext development.
As of Baked fresh, daily.

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About HyperTexas | RoboHelp Training Resources  
www.showmethedemo.com | Society for Technical Communication

John's MayaGlypher Blog

John Daigle, Bernard Aschwanden, Matt Sullivan and Beth Gerber
May 20, Noon-4:45 PM | Celebration Room 1-2

Sponsored by Adobe, register here: https://www.adobetechcomm.com/stc-summit-2018/

Using Filters to Funnel the Right Content to the Right Audience.

One of the biggest challenges for an author is to help the reader find the most relevant content. Users can be overwhelmed as they wade through huge knowledge bases and often give up looking out of frustration. Now authors can direct readers to the right content with filters for categories such as roles, location, etc. While some faceted navigation principles are universal, John will use the Dynamic Content Filtering techniques unique to Adobe RoboHelp (2017 Release) to demonstrate these tips.

In this session you'll learn how to:

  • Let your end users “self-select” the content they want to locate
  • Create content categories (such as Roles, Locations, Product Segments, etc.)
  • Deliver personalized content, customized “on the fly”, including the Table of Contents, Index and Search to deliver the most relevant content
  • Deploy these filter techniques in Responsive HTML5 Design Layouts (which are easily customized)

On Monday, at the main STC Conference, here is my second session:

Managing Multiple Audiences with Reusable Content
Monday, May 21 at 10:30-11:20 AM in Celebration 15

Chunks of repetitive content are often reused for different audiences (in-house vs. public facing) and different outputs (print vs. online.) Shared text, tables, screenshots and multimedia assets are constantly changing. Somehow they must be kept “in synch” among a team of authors. This session will explore solutions to help manage these challenges. While many of these techniques are not tool-specific, John will use Adobe RoboHelp 2017 to demonstrate these tips:

  • Audience-specific Dynamic Content Filters and Conditional Build Tags (CBT) help you customize content for multiple audiences
  • User Defined Variables (UDV) – A project-wide technique to manage changes to product names, prices, “boilerplate” snippets. Use a script to universally retrofit a project and create variables "on the fly"
  • Snippets – Convert paragraphs, tables, screenshots and even multimedia tutorials to a snippet and make it possible to populate changes throughout a website in one go
  • Low tech alternatives to source-control – use “Live Linking” of assets such as CSS, master pages, images, multimedia and PDFs to keep authors on the same page

Adobe RoboHelp (2017 release) ready for download

"In the tradition of innovation, Adobe RoboHelp (2017 release) remains the only help authoring tool that has a way for my end-users to zero in on the content they need with personalized Dynamic Content Filtering. This works according to role, location, product, or any other category the author needs to define. No other tool comes close."
—John Daigle, Adobe Certified RoboHelp and Captivate Instructor, Evergreen Online Learning, LLC
 
Announcement:

I am "archiving" the HyperTexas website and asking my loyal visitors to go to my new sites:

I will be updating more frequently. Since 1993, I'm proud to have participated in the growth of the WWW and will devote more time to creating fresh and relevant content for both Adobe RoboHelp and Adobe Captivate at the new site. I wanted to keep this site up for archival purposes, so it will remain indefinitely.
Thanks!
John

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John Daigle offers onsite and "virtual" instructor-led classes in Adobe RoboHelp and Adobe Captivate

Students rave about our training classes! 
Here are verbatim comments from recent classes

Adobe Certified Training in:

  • Adobe RoboHelp 
  • Adobe Captivate 
  • Adobe Acrobat Connect Professional

For technical writers and instructional designers email John Daigle for special training class dates or arrange for your own onsite custom training.

For more information contact John Daigle for an eSeminar. John is an Adobe Certified RoboHelp and Adobe Captivate instructor (Adobe Community Professional) and has consulted on Adobe RoboHelp Server since its inception.


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Adobe RoboHelp News
With thousands of authors around the world using RoboHelp in different environments, Adobe constantly gathers feedback in order to improve the way it works. Here are some items that will help you make sure your version of RoboHelp is working smoothly with the latest improvements.

RoboHelp tips and techniques are often contributed by my instructor/author colleagues. Here is a list of those resources:

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Featuring Adobe RoboHelp Sample Project

Clownfish School is a sample project that ships with Adobe RoboHelp 7. It is a demonstration of how RoboHelp can be used as an eLearning platform. Click here to view Clownfish School.
 

Check Rick Stone's new Goober Guides. Excellent Adobe RoboHelp tutorials.

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Announcing a  free Flare to RoboHelp converter

A migration path for Flare authors who want to return to RoboHelp
Last year at WritersUA and STC in Minneapolis, several folks asked me if there is such a thing as a converter for taking a MadCap Flare™ project and converting it to an Adobe® RoboHelp®  project. Now there is a Flare replacement for those who want to return their familiar favorite, RoboHelp.  Read more and download the Flare to RoboHelp Converter for free

"With a tight deadline looming, and with other people on the doc team using RoboHelp, I was faced with having to convert my Flare project to RoboHelp as quickly as possible. John Daigle's "Flare to RoboHelp Converter" was a blessing in disguise. I was able to convert the HTML files, TOC, and Index entries into RoboHelp in a matter of minutes. Even the conditional build tags converted (although I did have to apply them to a very complex TOC afterward). John's excellent customer service also made the conversion a pleasure! Highly recommended on all counts."

Denise Tyler
Author and Technical Writer for these publications:
Macmillan Publishing, Pearson Education, Sybex, 
Charles River Media, Thomson Learning, eFrontier, 
DAZ Productions 

 

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Online user assistance info, links and references

© 2015 - Evergreen Online Learning, LLC
Adobe® RoboHelp® (2015 Release)  is a trademark of Adobe Systems Incorporated. All rights reserved
MadCap Flare™ is a trademark of MadCap Software, Inc. in the United States and/or other countries.  All other trademarks and registered trademarks are the property of their respective owners.

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About HyperTexas | RoboHelp Resources
www.showmethedemo.com | Society for Technical Communication
About HyperTexas | RoboHelp Training Resources  
www.showmethedemo.com | Society for Technical Communication 
John's MayaGlypher Blog